Terms & Conditions
Please Read All the Terms and Conditions Carefully
Booking and Usage
- Start / End Km and Hours are calculated from garage to garage.
- Please read emails carefully and understand the contents and prices. All email conversations will be part of your contract once booking is made.
- Duty Slip must be filled by customers; no disputes will be entertained without it.
- Parking, Toll, and State Entry fees are to be paid directly by the customer.
- Sightseeing will be done as per the itinerary only. Vehicles will not be allowed off-route.
- LakshTaxi.in reserves the right to provide a similar car if the booked car is unavailable.
- All additional charges must be paid directly to the driver in cash.
- AC may not work in all hill areas or when the vehicle is stopped/parked.
- Drivers are not allowed to exceed speeds beyond limits set by the Indian Motor Vehicles Act.
- LakshTaxi.in may terminate any booking at any time without prior notice or reason.
Airport & Railway Transfers
- It is the customer’s responsibility to call the cab with enough notice to reach the connecting journey.
- Delays caused by traffic or other factors are not the responsibility of LakshTaxi.in.
- Check the vehicle before leaving. LakshTaxi.in is not responsible for any lost bags or articles. Customers must take full responsibility for their belongings.
Vehicle Issues & Delays
- In case of vehicle breakdown, LakshTaxi.in will try to arrange an alternative vehicle promptly for major issues.
- Minor technical problems will be repaired on-site, and customers are requested to cooperate.
- Delays or expenses caused by natural hazards, accidents, flight cancellations, weather, or other unforeseen events are not LakshTaxi.in's responsibility.
Driving & Routes
- Drivers will not enter no-entry zones or narrow streets causing traffic jams.
- Normal driver working hours are 12 hours per day. For longer hours, inform us in advance.
- In certain hill areas, driving after sunset and music is prohibited for safety reasons.
- Only one pickup and drop point allowed unless multiple points are mentioned and agreed upon via email.
- Multiple visits or additional sightseeing require prior notification due to parking charges.
- Tour route and destinations cannot be changed without prior notice. Modified routes may affect rates.
Pricing & Charges
- Rates are subject to change based on diesel/petrol price fluctuations; an increase of more than 5% since booking may lead to fare adjustments.
- Some tourist destinations may have “No Entry” zones for larger vehicles, requiring alternative transport at additional cost borne by the guest.
- Parking areas may be far from sightseeing spots; guests need to arrange their own transportation at their cost.
- Sightseeing included only at points listed in the itinerary and within city limits.
- No refunds for short stays or unutilized facilities.
Cancellations & Refunds
- No cancellations or refunds will be made for reasons beyond control such as weather, natural disasters, strikes, government restrictions, political unrest, transport cancellations, or similar events.
- The company is not responsible for any accidents, injuries, thefts, or losses occurring during tours.